Result Driven Affiliate Marketing Space

Boost revenue by utilizing BDP Call Center’s order recapture and lead generation campaigns by contacting web partials, abandons, calling, qualifying leads and cross-selling. 

High Performance Customer Service

  • Inbound & Outbound services available making for an efficient environment

  • Customer Care Welcome calls which help to increase Life Time Value (LTV)

  • Boost revenue by utilizing BDP Call Center’s order recapture and lead generation campaigns by contacting web partials, abandons, calling, qualifying leads and cross-selling. 

  • PCI certified environment and 100% TCPA compliant 

  • ACD Reports, standard & customized

  • Call recording backup system

  • Live call monitoring through our proprietary dashboard (ACE) Aventus Client Experience

  • 24/7 Support Flexible staffing and planning

BDP Call Center, located in Quebec, Canada, provides a high-quality customer service experience with well-educated and well-spoken North American agents. With over 20 years of experience in outbound and inbound customer service for direct marketing campaigns and e-commerce merchants, specializing in dispute mitigation and revenue retention we offer a superior solution. 

 

The president of BIGDOG PAYMENTS, Anthony Ferguson, has been working in the payment processing industry for over 25 years. Leveraging long term relationships with banking partners, both domestically and internationally, has given BIGDOG PAYMENTS the upper hand in approving low – high risk merchant accounts for any merchant working in any online vertical. 

 

Our tools, systems, scripts, training and management team provide a true win-win consumer experience that skillfully balances customer satisfaction to minimize disputes while optimizing vendor margin by reducing cancellations, returns and refunds.  No other call center in this industry performs at the same levels as BDP Call Center.

We understand that your customers engaged your offer for a reason.  Focusing on that original engagement reason is how our agents pitch products and services in a professional, engaging and compelling fashion.  The most satisfied customer is one that ultimately takes advantage of the offer they signed up for and enjoys the programs benefits. Our agents are expertise at helping customers realize those benefits.

 

We also understand that your ability to maintain and grow your merchant account portfolio is critical to your programs success. Making sure that a customer who has spoken to one of our agents should never want to initiate a dispute is the top priority for every agent. More effective than traditional risk management tools alone, quality customer service focused on customer satisfaction is necessary for payment processing health and longevity.

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Affiliate Marketing Customer Service

Result Driven!!

Boost revenue by utilizing BDP Call Center’s order recapture and lead generation campaigns by contacting web partials, abandons, calling, qualifying leads and cross-selling. 

Learn more about BDP Call Center works and our Omni Channel integrations.

© 2018 BDP Call Center

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346 Rue Aimé-Vincent

Vaudreuil-Dorion 

QC, Canada

J7V 5V5

Local: 514-461-4060

Toll Free: 877-254-0151