Help Desk Integrations

BDP Call Center connects to all major help desks, chat platforms, CRMs etc. In some cases, BDP Call Center is listed as a tier 1 customer service solution provider to many of the mentioned prior. We connect with each platform's APIs and can utilize the performance reporting systems offered. We use this access to read the content of tickets for QA purposes, major reporting & analytics and ensure quick response times.

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E-commerce
Support
SaaS Support
Start-up Customer Support
Affiliate Marketing
Customer Support
Ticket Handling